How to Develop an On-Demand Services App like GoJek & Urbanclap?

Developing on-demand services app

The Demand Has Always Been There

Today, we talk a lot about on-demand apps and the way they have revolutionized how a lot of industries are functioning. However, in retrospect, the ‘demand’ has always been there. The way in which the ‘demand’ was perceived was totally different – the onus of fulfilling the demand largely fellow customers.

If they had to avail of a service, they had to contact the service provider and let them know of their needs. This meant that a lot of factors needed to be in place for the services to be availed – the task of contacting the service provider needed to be accommodated within the busy schedules of the customers.

But The Way We Look At It Has Changed!

However, today, with on-demand apps taking the front-seat in connecting the user and the service provider, the landscape has changed. The control is back with the customer again. Has this spelled loss for the businesses? Absolutely not! The business now knows who exactly wants their services, where exactly the service is wanted, and when it is being wanted. They are now able to factor their most valuable resources in servicing the right areas.

This phenomenon of ‘on-demand’ has spread across a wide variety of services like food delivery, transportation, beauty services, and even household and handyman services.

Developing An App Like Gojek or UrbanClap

Creating an app like Gojek is not something that is done over a day. It involves putting together a lot of elements that need to work in tandem with each other to bring out the utility that it was intended to!

  • Start With The Idea And Put It Down

All great applications start as a simple idea. However, there are many applications that are lost at this very stage. It is, therefore, important to put down the idea on paper and work on the feasibility. This will give you a great insight into how realistic and executable your idea is!

  • See If The Market Falls In Place

Sometimes, the idea might be perfect but the market might not be ready for it. This lack of readiness not only implies that the product is futuristic but also that the market is quite saturated and the people are not ready to accept a new service in the same stream. However, there is always a possibility for an idea to manifest itself as a sellable product in some dimension or the other.

  • Decide On The Features And Segment Them

Once you have decided on the product, it is important to list out the features of your product. The features need to fall in line with the utility that your product was supposed to provide.

The Core Features

The Core Features

The core features are the ones that can be considered absolutely essential for the product to execute the service that it was intended to. For you to build a minimum viable product, you will need to have all these features figured out. The features include a listing of all the available service providers and the creation of the account by the users.

The Auxiliary Features

These features augment the utility of applications. These features might not hamper the functionality of the app but the presence of these features will greatly enhance usability and appeal. Features like the creation of custom-addresses and incorporating multiple payment methods would fall under this category.

The Wow Features

These features help win the market for you. They are the elements for customer delight and it is what enhances the experience of the user with your app and your business. Users using social media to login to the application and incorporating social sharing of their experiences with the services and the app would fall into this category.

You can extrapolate it by rewarding users who help in popularizing the app and help in brand building.
  • Figuring Out The Design Elements

You might have the greatest and the most robust coding to develop your application but if it is not complemented by an intuitive design and user interface, it is bound to fall flat! To ensure that your design falls in line with the utility of the app and the expectations of the user, you will need to figure out the elements of design. It could be something as simple as a button and something as intricate as a font.

  • Decide On The Tech Ecosystem

When it comes to mobiles, there are two major ecosystems, Android and iPhone. However, considering your user demographics, you might also want to have a web application. In today’s context, it is more than enough to have your app cater to these three major ecosystems.

  • Create The Prototype

Be it aircraft or applications, prototyping is one of the most important stages. The prototype should include all the essential features and should be able to perform the activity that the app was intended to do. The prototype stands as a litmus test for the feasibility and practicality of your product.

  • Bring In Intelligence & Analytics

What the prototype is supposed to bring to you is not just a demonstration of what the product can do but more intelligence and analytics from the usage numbers. These little numbers can show a long way into the future on where the product needs to be improved and what are the features that need to be removed or added.

Analytics also informs you about the different stages and pages of the app. This will help you see the incomplete exit pages and help optimize the entry points with better content end navigation options.

  • Dry Run The App Before Launch

It is important to dry run the application with a selected set of users who will be able to provide constructive feedback on the app. You can supply the users with an installation file that can enable them to deploy the app on their own phones in the case of Android. However, this might not be possible with iOS. You might want to consider using platforms provided by Apple like TestFlight for testing the app on your own.

Building A Local Services App

Building a local services application involves putting together a lot of elements including but not limited to code, design, experience, and marketing. It might be quite a hassle to create an app from scratch. However, the availability of white label app solutions ensures that you do not have to spend a lot of time and money reinventing the wheel.

These white label Gojek clone solutions not only help you create an app like UrbanClap in the shortest possible time. They also ensure that the possibility of errors is kept as minimal as possible.

The demands for household services applications are growing day by day. It would not be surprising for an aspiring entrepreneur to embark on a mission to create their own household services application. Should you have a requirement, feel free to get in touch with our team. With the experience and expertise in handling mobile app development, you can be assured that your local services application will be nothing short of the best!

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